HCL’s Gold Blue Print (GBP) is the practical implementation of HCL ITSM architecture, containing the HCL Best Practice Processes; designed, used and maintained for HCL Infrastructure Management and Application Management Services. The solution video shows how HCL’s IT Service Management drives strategic innovation and collaboration in the ecosystem while maintaining competitive tension in the business world.
BMC Remedyforce, built on Salesforce App Cloud, enables you to deliver high-speed service management that empowers users and accelerates the business, with minimal capital investment. It is built with speed and flexibility as its defining features, making it easy to use and adapt to changes in an ever-changing business environment. The video shows how using Remedyforce speeds up an organisation’s IT services.
Trackware field management software gives you the ability to prioritize your team activities and provide the best service with every customer interaction, get in-touch with customers faster and better with seamless communication tools giving complete visibility, and overview of your sales, giving you the information you need to adapt your marketing and sales activities for growth. The overview video shows how the Field Service Management software can be used to organize your workforce in a way that streamlines and speeds up efficiency. ITSM Video